Just want to say that I purchased my phone from Tower Tech Shop who I didn't realise were based in USA. Regardless, I selected the free standard delivery and it shipped from New York in just two days! It was a day earlier than their predicted date range and delivered packaged very well by DHL with absolutely no damage or problems. It was a US version but came packed with a brand new UK official Samsung fast charger so no problems there (unlike some earlier reviews). Overall based on my experience I would definitely recommend this company. I was a bit skeptical as I've had issues when not buying direct from Amazon in the past but I was saving £110 on what is normally a £900 phone and I definitely don't regret it. I have no idea how they can sell at this price and still ship to the UK completely free!As for the phone... It's early days but so far I am loving it! I previously had a Samsung Galaxy S7 so the jump to this is very noticeable. This is a big phone but it's worth it for the huge screen which almost fills the entire phone and the controversial hole-punch camera at the front is barely noticeable about 95% of the time. Battery life so far seems great and the phone is definitely nice and quick. I will mention that I also bought an Urban Armour Gear case for it (highly recommend) as I had one on my last phone which I dropped countless times and it survived years without so much as a scratch. I still have a long way to go in terms of getting my head round all the new features but so far my highlights are the full screen YouTube experience, Bixby routines (very handy once you learn how to use them) and the superb camera options. I will aim to update this review further down the line but for now I would say if you are upgrading by a couple of generations of phones then you will definitely notice the difference. I can't say how much it is worth upgrading to this from an S9 or other brand equivalents but its early days and I can definitely see the potential. One very happy customer!