I went back and forth with the decision to purchase a refurbished phone on Amazon. Seems a little sketchy, but my old phone was a cheap Samsung, like $50 from Best Buy cheap, and it was a real turd. I just can't bring myself to pay $400 or more dollars for something that has a high risk of easily being broken. Plus I'm on a tight budget. But I really wanted a decent camera and some bells and whistles that the cheap ones just don't offer. I absolutely was in love with the color of this one, it's almost has an opalescent quality to it. So I went for it, initially upon receiving the phone I thought the camera glass was broken and I was pretty bummed. But I thought I'd try out the operating system and see if I liked it, I was so impressed, world's above a $50 Samsung, universes maybe! I was hooked, I didn't want to send it back. I decided I would try to replace the camera glass myself if they gave me a partial discount refund. They did, 30%. I ordered the glass replacement kit and watched a YouTube video, in the video the guy heats the glass to loosen the glue holding the camera glass in place with a blow dryer, so I do the same and low and behold when I went to gently pry the glass up, it had a glass screen protector! It was what was broken and what was causing my photos to look foggy. After peeling the broken cover off I wiped the fresh camera glass off well, snapped a pic and WoWww, such clarity, such vivid colors, such a great camera! I love love love this phone, no complaints in the least!! Glad I took a leap and bought it!The main thing I like about this Samsung S10 version (S10e) versus all the other ones like the S20 series, S10+ is that this has a microSD slot to get more storage AND a 3.5mm headphone jack WITHOUT having to buy any accessories.For less than $150, you get a phone with an amazing front and rear view camera, 6gb ram, super fast processor, and it already has a huge internal storage of 128gb! There's also a lot of neat functions this Samsung S10e can do like quick share Wi-Fi by generating a QR code on the Wi-Fi menu! No need to go to the router/modem or having to text your friends the password.If you're a global traveler like me, this phone is unlocked so you can use any SIM card on this. On idle, this phone can last about 3 days, with full use it's almost up to a day and it charges from 0 to 100 in less than 2 hours on normal charging speed.At this price, you're not losing out on much. If you're not worried about having a 3.5mm jack and one of the many people using Bluetooth headphones, there might be some better options out there, but this is still one of the best phones for under $150.The product arrived a day after through Amazon Prime in a amazon renewed box. Packaging was pretty much on par with factory packaging, and included the s10e, generic charging brick and cable along with sim card tray tool.PHONE'S PHYSICAL CONDITION: The s10e was pretty much in "like new" shape cosmetically aside from a bit of residue around the cameras that easily wiped off. Also has very little amount of grim in the corner of the upper speaker that I don't care to clean out. ALSO had very small damage on the lower left corner of the unit on the bezel and very little on the screen. I had to inspect to find it. Nonetheless with a case and screen protector the phone is like a brand new phone cosmetically.SOFTWARE: Android 12 with One UI 4 on the s10e is snappy and ready to work! (comes updated). I'm a serious multitasker and so far I haven't had much complaints at all. Camera is great. Only gripe with this is that typing properly is a bit of a task ( I am coming from an A51 with a much larger and slightly wider screen).I specifically chose the s10e not only for its size but also for the fingerprint sensor on the power button. It's pretty much instant.BATTERY LIFE is naturally horrible. Small phone = small battery. Especially when paired with the same processing power as its bigger brothers. Will not last an entire day with a power user or even with a kid on youtube.The phone is better than expected. I decided to get a better quality phone and a case - one I'd take better care of. I was sick of the crappy to mediocre free phones which i was constantly breaking after one drop or failing after getting z drop of water on it.. cheap and crap speakers crap camera you know the script. I chose the Samsung Galaxy S10e - Excellent quality camera, speaker, functionality. It's refurbished but may as well be brand new. No glitches in the os on this phone and love all the space it has. Truly water resistant! Strong screen and user interface on the S Galaxy 10 is a hundred times better than any Motorola phone or other Samsung A series, J series etc there is no comparison. ABSOLUTELY LOVE THIS PHONE! Just wondering if I can remove the battery like the other older phones were capable of doing.Hands down best phone and will get another one when necessary but will probably have this for a while.Note: I would get the S10 or S10 plus instead of the S10e if I did it all over again but wanted to stay under 150. The S10 would be perfect - a little bigger.I had a long haul with this one said it was delivered but didn't receive it. Back and forth with seller and Amazon and police department and frustration and awaiting refund review....Only for package to just turn up at the apartment main office on Sept. 6th.Either way I am very happy and my brother did the unbound and he said it looked scratch free so while I didn't like the treatment and or customer service that was rendered to me I am happy because I received the package. I hope I never experience this again.Tiene rayaduras profundas en la pantalla y en la parte trasera, el aluminio tiene golpes en los cuatro lados que incluso se llevan la pintura. Además, el teléfono venía muy caliente a pesar de estar apagado, la caja estaba a temperatura ambiente, pero por dentro el teléfono se sentía como si estuviera en uso intensivo incluso antes de prenderlo por primera vez. Esto me hizo dudar seriamente de las condiciones de la batería e incluso sobre si será seguro utilizar el dispositivo.Ya llevo una semana con el teléfono y todo va bien, esteticamente me llego super bien parece nuevo salvo unos detalles mínimos. El único pero que le encuentro es que en la barra de notificaciones no se le quita algo que tiene que ver con la red que dice OMADM se supone dice que no me puede registrar en la red pero desde que le meti mi chip AT&T tuve señal sin broncas. Les iré contanto como me va pero hasta ahorita recomendado al 100El producto me llego super rápido, llego en una caja blanca con cargador y cable usb genéricos, el equipo en si presento muy poquitas señales de uso, fuera de algún pequeño e indetectable de rayón. Yo le puse mi chip de Movistar y jalo sin problema, llevo un mes de uso y no podría estar mas encantado. Esta pequeño, todas las aplicaciones jalan super bien, eso si el problema con este modelo es la batería, que se le va como el agua, pero es algo propio del modelo, con 3,100 de batería me dura un día entero pero llegando a mi casa con el 5%.La estética es de 9.8 y su funcionamiento de 10. En cuanto enciendes el cel, te avisa que se reconfigurará para detectar la red (si no, en configuración activen la opción "buscar automáticamente"). Al venir de EU, su chip es Snapdragon y es una bestia. Dejé mi Redmi Note 9S por este S10e y fue lo mejor que he hecho. Otro plus es que pese a que se lanzó en 2019, se actualizó a One UI 3.1 y Android 11, con parche de seguridad de agosto de 2021. La batería funciona como si fuera nueva.Estoy muy contento de comprar con Amazon Renewed, este dispositivo lo recibí en excelentes condiciones y mucho antes del tiempo estipulado, funciona perfectamente, aunque venia con cargador generico y en una caja blanca, justo es lo que esperaba. La pantalla se ve espectacular, el sonido tanto en parlantes como en auriculares es superior a otros dispositivos, su capacidad te va a mantener tranquilo al tener gran espacio, en desempeño y velocidad te sentirás muy agusto, respecto a las cámaras todas las fotos y videos tanto de la frontal como la trasera capturan muy buenos detalles, es ligero, fácil de manipular (suegrencia comprale funda). Todo muy bien sobre todo por dos detalles de este dispositivo, que fue el gran motivo por el que lo adquiri: es contra agua y tiene protección Gorilla Glass. Traía algunos rasguños muy imperceptibles a la vista solo fijándote con detalle, lo único que no me termina de agradar es la duración de la batería ya que es de 3100mah, me dura aproximadamente dia y medio.