I have been buying and using new Samsung Galaxy phones ever since the original Galaxy S in 2010, but this was my first experience with a refurbished phone. I was seduced by the modest price certainly, but crucially by the lower environmental impact of a refurb. I have to say that so far, I am delighted. The phone I received was pristine, and a breeze to set up, transferring all my apps and settings from my previous phone (even down to my personal photos used for lock and home screen wallpapers, and my Samsung profile) using Samsung Smart Switch. The colours of the A32 are a tad less vibrant than I'm used to, but that is a minor point. I like the side-button positioning of the finger-print sensor, the excellent sound quality, the 5G speed, and the robust feel of the phone, which updated automatically to Android 13 and One-UI 3.1 within minutes of first switching on. I'm impressed with what I got for a few pennies under £100.