I was pretty hesitant on buying a refurbished phone, because I didn't know what actual condition it was going to be in. Amazon must have very high standards for these companies selling refurbished electronics. My phone came with a fast charging charger and cord, not sure if every seller does this but it was nice to see in the box. After I charged it I put in Verizon sim card from my old phone (Samsung A51), went through the process of setting up the new phone. Samsung makes it very easy to switch everything over from my old phone with the Smart Switch app. I'm absolutely loving my new phone, looks, feels and performs like a brand new phone. And so much faster than my 3 yo A51.If I had to be but picky, the only thing that was slightly annoying was the 28 system updates I had to do to get the new phone up to date. Very minor gripe.Also I'm not sure if this is with all Samsung S20's, but mine is able to run on Verizons 5g Ultra wide network, which is a huge plus I was not expectingThe phone was packaged very well to minimize any possible damage that might occur during shipping. The phone was in a generic white phone box I guess and was in bubble wrap. It had the plastic film on the display and around the edges. Since I got a Verizon version of the phone, it did not have a micro sd slot - just a slot that only accepted a nano sim card. And a SIM card was not included, but I got one from Verizon for free. What was included was a 15 watt Samsung charger and USB-C cable, and also a SIM card removal tool.It took about an hour 15 mins - give or take - to fully charge the phone. Everything seems to work well from installing apps to updating software. Very happy with the purchase so far.Note: In case anyone is wondering, Verizon installed the nano SIM card for me and did not charge an activation fee probably because I already have an existing phone line and I was just changing a device on that line.This phone came a day ahead of schedule (that was pretty impressive). The phone itself is in excellent condition, with no scratches or damage of any kind. The charger that came with it seems to work well, so far battery life is great, and it charges quickly. The camera is the real reason I bought it, and it doesn't disappoint. The pictures are of excellent quality no matter the lighting. I would definitely recommend this seller, and the phone.Arrived on time in generic packaging. Battery was dead, I was starting to have doubts. Charged Battery with included charger, no cable. And it has been working great ever since. No problems or issues.The phone is in excellent condition and i didnt notice any scratches assuming its a renewed phone,seller is very cooperating in all of my inquaries coz i thought the phone is locked will buy again on his store,Certified GadgetsThis is a refurbished product so be sure to check through the sellers from where the product is coming. Don't just hit "add to cart" and buy. Look through all the sellers reviews. I bought through Edge Cellular. I got exactly what I expected: Samsung Galaxy S20 Cloud Pink Unlocked. Seems to be in perfect working order.One more tip: I'm not sure how other carriers function (i.e. if you can just put your sim card in and go) but for a smooth process, I suggest doing the switch at your carrier's official store. To avoid any problems that may come up. It's t-mobile now, but in the past, Sprint attached the device to my phone number. Every time I changed phones, they had to perform the process in order for me to use the phone, even if it was unlocked. I hadn't made any changes to my usage plan since t-mobile took over and it had been years since I had a new device. When I received my s20, tried switching in my sim but I hit a roadblock that made me think the phone was not actually unlocked. But when I went to an official t-mobile store, I got everything sorted out quickly and happily got to setting up my new Galaxy S20 (^^)The phone appeared to be a locked phone and does not have the dual sim or sd card slot. After contacting the seller, I was instructed how to unlock the phone. The Bluetooth works much better than my S9, the new phone is much faster than my S9. It did come with a bunch of Verizon bloatware which I was able to disable and/or remove. The screen has a lot of little scratches but for the most part it's a good phone and is working better than my Samsun Galaxy S9 and I'm happy that I upgraded.Got my S20 5G 10 days ago. I know it's renew because that's what I bought. The phone is in perfect condition, not scratches or anything like that. Battery and software are like brand new. I will not hesitate to get another one.Llevo 48 hrs con el Samsung Galaxy S20 y me parece excelente. El producto llegó en una caja genérica con cargadores genéricos, y el teléfono en un excelente estado. La pantalla, batería, costados y parte trasera están impecables. Tenía mis dudas sobre comprar un producto renewed pero ahora altamente lo recomiendo. La salud de la batería es muy buena arriba del 98%.Continuaré usando el producto Durante los tres meses de garantía en caso de tener algún problema lo devolveré. (Aunque francamente dudo que eso llegue a pasar).El aparato llegó como nuevo, sin problemas estéticos.He recibido el modelo S20 5G (SM-G981U1) con 128 GB de almacenamiento y 12 GB de RAM. Mejor que la descripción.Llevo casi un mes usándolo y todo está perfecto. Mi tarjeta SIM de Telcel funcionó sin problemas y acabo de instalar la última actualización de OneUI 4.0.Todo es realmente perfecto, estoy muy contento con esta compra, aunque algunos comentarios me preocuparon un poco al principio.Tal vez tuve suerte, pero estoy muy contento de haber comprado este teléfono a este vendedor y puedo recomendarlo sin dudarlo. 10/10Buen producto, de entiende que es un producto renovado por tanto no esperas accesorios originales. El equipo llego en la fecha establecida, el estado físico del equipo es muy eceptable, con un ligero detalle en el borde inferior izquierdo pero solo si lo evalúas con lupa. Funcionalidad al 100%. La bateria al 95%. Opera con cualquier Carrier, ya que lo he utilizado con dos SIM distintas. Lo recomiendo sin duda. No solo te ahorras una buena cantidad de dinero al comprar un artículo renovado, sino que además apoyas a no generar tantos residuos por este tipo de productos. Es el segundo equipo renewed que adquiero y no decepciona la relación calidad/precio.El producto tenia rayaduras como de un producto en exhibición. Si se agitaba el celular se escuchaba una pieza suelta en la región de la cámara, al usar la cámara el celular se calentaba de manera inusual. El celular llegó sin ser reseteado de fábrica, lo cual tuve que restablecer todos los valores, intentar conectarme y marcaba error los primeros 2 intentos, después pude hacerlo pero el celular se calentó bastante, nunca me había pasado con otro celular. La verdad no me dió confianza y por eso estoy solicitando la devolución de mi dinero. No recomiendo el celular, no puedes usar la cámara! se calienta demasiado y ese ruido, parece que trae una pieza suelta, no sé si lo puedan reparar o de plano ponerlo en la descripción y que la gente sepa si lo quiere compar o no.Es el cuarto mes usando el teléfono y todo estaba de maravilla hasta que hace unos días se descompuso y es imposible repararlo. Primero fui directo a Samsung y me dijeron que no podían repararlo porque no tenía garantía. Después, lo intenté arreglar en un establecimiento particular y me dijo que, además de que ya lo habían abierto y no era a prueba de agua como decía la publicación, nunca iba a quedar del todo bien el celular. En fin, si lo compran sepan que se están arriesgando a quedarse sin celular. Vale mucho la pena si tienes suerte, de lo contrario, opten mejor por uno nuevo.