Amazon has not fail me yet; therefore I trust them. They saved me a great deal with the renewed cell phone and were so good to deliver in time for me to make use of it after changing and all that is needed. Thank you!I am not a very skilled user of the technology, but this phone is my life line on the road, at work and even at home. I can not express properly my gratitude. I do tell everyone this and will continue to do so.