This is my second 1 only because my original suffered years of dust, getting wet a few times, drops (had a good case) and multiple charging cycles, the charge port was able to outlive the phone.Ordered a carbon copy.Easily transfered my data and apps. Within minutes phone was activated. It did take most of an evening for all the updates to install. Voice quality, signal range, screen are all great. Hence my second 1 of same model. I seldom buy the same electronics due to support. I can say, so far updates have been great over the years. Activation was easy thru Tracfone website. Followed directions and was able to call, text within minutes. This model is somewhat old by today's standards but for me, it's more than held its value. The phone I replaced was still working great, just charge problem.That being said if I had to point out any flaws is that no charger comes with phone. Otherwise, my new 1 works great. My only suggestion is get a screen protector and a good clamshell case. Think of them as an insurance policy for your phone.